jackpot900 Privacy Policy — Your Information Is Our Responsibility

jackpot900 ("we", "us", or "platform") is a trusted online casino and betting service provider serving users in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when you use the jackpot900 website (jackpot900.cam), how we use it, and how we keep it secure.

By creating an account, logging in, or using any service on our platform, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any term in this policy, please refrain from using our platform.

This Privacy Policy should be read together with jackpot900's Terms and Conditions. If any conflict arises between the two documents, the provisions of this Privacy Policy relating to personal information will take precedence.

jackpot900 collects the following types of information:

2.1 Information You Provide Directly

Information you provide yourself when you register on our platform or manage your account:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• National ID or passport number (when identity verification is required)
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account details)
• Your preferred language and communication method

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser type and operating system information
• Activity logs on the website (page visits, clicks, session duration)
• Information obtained from cookies and similar technologies
• Referral source (where you came from before visiting our site)

2.3 Information Received from Third Parties

In certain cases, we may receive information about you from trusted third parties for the purpose of identity verification, fraud prevention, or regulatory compliance. This information is also protected under our Privacy Policy.

jackpot900 uses your personal information only for the following legitimate purposes:

• Account Management: To create, verify, and securely maintain your account.
• Payment Processing: To confirm deposits, withdrawals, and transaction history.
• Customer Support: To assist you through 24/7 live chat.
• Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
• Responsible Gaming: To ensure responsible play and monitor problem-related behavior.
• Legal Obligations: To comply with applicable laws, regulations, and regulatory requirements.
• Service Improvement: To analyze and improve the user experience.
• Communications: To send important updates, security notices, and service-related information.

We do not share your information with third parties for marketing purposes. Your data is not sold without your consent.

jackpot900 may share your personal information with third parties only in the following circumstances:

4.1 Service Provider Partners

Technology and service providers contracted with us — such as payment gateway providers, cybersecurity firms, and IT infrastructure companies — may access your information when necessary. They are bound to act according to our instructions and may not use the information for other purposes.

4.2 Legal Requirements

We may disclose information when required by a court order, a lawful request from a government authority, or a legal obligation.

4.3 Fraud Prevention

Information may be shared with relevant authorities to prevent financial fraud, money laundering, or other illegal activities.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before any such change occurs.

jackpot900 follows the highest industry standards to ensure the security of your personal and financial information. Our security measures include:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption technology.
• Secure Servers: Your information is stored in high-security data centers.
• Access Controls: Only authorized personnel will have access to the information they need.
• Regular Security Audits: The security of our systems is assessed on a regular basis.
• Two-Factor Authentication: An option to use an additional layer of security to protect your account.

While we are committed to ensuring the highest level of protection, no online system is completely risk-free. It is your responsibility to keep your account password confidential and to log out after using unfamiliar devices.

jackpot900's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help make our website more functional and user-friendly.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — login sessions and security verification.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve website usage.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling certain essential cookies may cause some website features to not work properly.

jackpot900 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active account data: For as long as the account remains active.
• Closed account data: For a defined period after account closure as required by law.
• Financial transaction records: For an extended period as required for auditing and legal purposes.
• Customer support communications: For a set period for the purpose of improving service quality.

Once the retention period ends, information is securely deleted or anonymized in a way that prevents identification of any individual.

As a jackpot900 user, you have the following rights regarding your own information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured format.

To exercise these rights, contact us at [email protected] or through 24/7 live chat. We will properly evaluate your request and take the necessary steps.

jackpot900 strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect personal information from any minor. Age verification during registration is mandatory.

If we are informed that a minor's information has been collected inadvertently, we will immediately close that account and delete all associated information.

jackpot900 is an international platform, so your information may sometimes be processed or stored on servers located outside Bangladesh. For such transfers, we ensure that:

• Adequate data protection measures are in place in the recipient country or organization.
• Appropriate contractual safeguards are in place for the data transfer.
• All transfers are consistent with this Privacy Policy.

The jackpot900 website may contain links to third-party websites. The privacy practices and policies of those external sites are entirely separate and we are not responsible for them. We recommend that you read the privacy policy of any third-party site before visiting it.

jackpot900 reserves the right to change this Privacy Policy from time to time. For significant changes, we will:

• Post a notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continuing to use the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.